Customer Injury & Public Liability Insurance for Workshops

Protect your workshop against injury claims, accidents and third-party liability risks involving customers and visitors

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We compare public liability cover from leading workshop insurers

  • Allianz
  • Aviva
  • QBE
  • RSA
  • Zurich
  • NIG

Why Customer Injury & Public Liability Insurance Matters

Workshops present a wide range of risks to customers, visitors and members of the public - from slips and trips to injuries caused by tools, machinery or falling objects.

Customer Injury & Public Liability Insurance protects your business against legal claims, compensation costs and legal defence expenses if a third party is injured or their property is damaged.

What Does Customer Injury & Public Liability Insurance Cover?


  • Injury to customers or visitors on your premises
  • Slips, trips and falls within the workshop
  • Accidents caused by tools, equipment or machinery
  • Damage to third-party property
  • Legal defence costs and compensation payments
  • Incidents arising from day-to-day workshop operations

Common Customer Injury Risks in Workshops


  • Customers slipping on oil, water or debris
  • Trips over cables, hoses or tools
  • Falling objects or unsecured equipment
  • Injuries in waiting or reception areas
  • Damage to customers’ personal property

Why Arrange Public Liability Cover Through Insure24?


  • Workshop-specific underwriting expertise
  • Appropriate liability limits for trade premises
  • Competitive premiums from UK insurers
  • Claims support if an incident occurs

FREQUENTLY ASKED QUESTIONS

+-Is public liability insurance legally required?

Public liability insurance is not legally required, but it is strongly recommended for workshops where customers or visitors attend the premises.

+-Does public liability cover customer injuries?

Yes. Public liability insurance covers injury claims made by customers or visitors if you are found legally liable.

+-Are legal costs included?

Yes. Policies typically include legal defence costs as well as compensation.

+-What level of cover do workshops need?

Most workshops choose limits between £1 million and £5 million, depending on footfall, activities and risk exposure.

+-Can public liability be included in a combined policy?

Yes. Public liability is commonly included within combined workshop insurance packages.

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