Contact Insure24
Tell us what you need and we’ll direct you to the right specialist. If you’re up against a deadline (renewal, contract, landlord requirement), mention it and we’ll prioritise your enquiry.
Send an enquiry
The more detail you share, the faster we can quote accurately.
How to get the most useful response from Insure24
A short, clear enquiry helps us route you to the right commercial insurance specialist and reduces the amount of back-and-forth before a quote or advice call.
Information that usually helps
- Your business activity, trade, sector or profession, including any higher-risk work that is only part of what you do.
- The reason you are contacting us, such as a new quote, renewal review, contract requirement, landlord request, claim concern or change to an existing business.
- Any deadline that matters, including renewal date, contract start date, tender submission, lease completion, event date or platform insurance evidence request.
- Current policy details if you already have cover, including insurer, renewal date, limits, excesses and any sections you are unsure about.
- Claims history, risk improvements, security measures, staff numbers, turnover, locations, equipment values, stock values or other details that may affect underwriting.
Common reasons businesses contact us
Insure24 helps UK businesses discuss commercial insurance across property, liability, cyber, professional indemnity, product liability, contractors, shops, freight, manufacturing, hospitality, leisure and specialist trade risks.
You can also contact us if you are not sure which page or product fits your enquiry. We will use the details you provide to direct the request to the most relevant person rather than asking you to choose an insurance category before you understand the options.
If your enquiry relates to an existing quote, application or policy, include any reference number you have. That helps us find the right record faster and avoids repeating information you may already have provided.
Contact page FAQs
Can I contact Insure24 before I know exactly what cover I need?
Yes. Many enquiries start with a business problem rather than a finished insurance specification. Tell us what your business does, what has changed and why you are reviewing cover, and we can help identify the most relevant next step.
Should I send policy documents through the form?
Use the form for the first enquiry and mention that policy documents are available. A specialist can then confirm the best way to share schedules, contracts, claims information or other supporting documents securely.
Is this page for new quotes or existing support?
It can be used for both. New quote enquiries, renewal reviews, documentation questions and general commercial insurance queries can all start here. If your matter is urgent, calling is usually faster.
What happens after I submit the form?
Your enquiry is reviewed and routed to the relevant team. If more information is needed, we will ask for the details most likely to affect the outcome, such as limits, business activity, claims history, property details or contract wording.
Commercial insurance enquiries we can route
The contact form is most useful when it explains the business context behind the question. That helps us understand whether you need a quote, a document review, a renewal conversation, policy support or a more specialist discussion.
New business and renewal enquiries
If you are arranging cover for a new business, tell us when trading starts, where the business operates, whether there are employees, and whether a client or landlord has asked for specific limits. For renewals, include the renewal date, current insurer, claims history and any changes since the last policy was arranged.
Contract and compliance questions
Many businesses contact us because a contract, tender, lease, finance agreement, Amazon requirement, event organiser or managing agent has requested insurance evidence. Include the wording or required limits if you have them, because that can change which policy sections need to be reviewed.
Specialist and complex risks
If the business is unusual, fast-growing or hard to describe in a standard form, a short explanation is often more useful than choosing a generic insurance label. Mention imported products, professional advice, subcontractors, high-value stock, hazardous work, overnight storage, online trading, data exposure or multi-site operations where relevant.
Existing policy support
For support queries, include the policyholder name, reference number if known and the type of help needed. That might be a certificate, mid-term adjustment, renewal question, claims notification route, change of address, additional insured request or clarification of policy wording.
Popular insurance routes
These pages can help you frame the enquiry before contacting us, or continue researching after the first conversation.