Salon Liability & Treatment Risk

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Guidance on customer injury, treatment-related exposure and service-led liability in salons.

Salons often face more than standard shop slip-and-trip exposure. The moment a business provides treatments, fitting, advice or service-based work, liability can move beyond basic premises risk.

Common salon liability issues


  • Customer slips, trips or falls in the salon
  • Treatment reactions or allegations of service error
  • Damage caused during fitting, styling or in-person services
  • Claims linked to products sold or applied in the salon
  • Staff injury exposure where assistants or junior staff are employed

Useful related pages