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INSURANCE DESIGNED FOR MULTI-LET OFFICE BLOCKS
Why Multi-Tenant Office Buildings Need Specialist Cover
Multi-let office buildings are very different from single-occupier premises. You have multiple tenants, shared entrances, lifts, stairwells, plant rooms, car parks and service charge arrangements. A claim in a shared area can involve several businesses, and leases will set out exactly what the landlord is responsible for.
Insure24 works with owners, managing agents and property investors to arrange office block insurance that reflects multi-tenant reality – including correct building sums insured, realistic loss of rent periods, property owners’ liability, engineering inspection, terrorism and legal expenses where required.
What Multi-Tenant Office Building Insurance Can Cover
Core protection for your asset, your rental income and your liability as a landlord.
- Buildings cover for the full reinstatement value of your office block.
- Landlord’s fixtures and fittings, communal areas and external structures.
- Property Owners’ Liability if a visitor, tenant or contractor is injured.
- Loss of rent following insured damage (e.g. fire, flood, escape of water).
- Cover for unoccupied units within an otherwise occupied office building.
- Glass, signage, gates, fencing and landscaped areas (subject to wording).
- Alternative accommodation or temporary offices where leases require it.
- Terrorism cover where lenders or leases insist on it.
- Engineering inspection and breakdown for lifts, boilers and plant.
- Legal expenses for landlord and tenant disputes (where selected).
- Employers’ Liability for on-site caretakers, porters or maintenance staff.
- Option to include managing agent’s interest and mortgagee’s requirements.
Key Risk Areas in Multi-Tenant Office Buildings
More tenants and shared spaces mean more moving parts – and more potential claim scenarios.
Shared Areas & Services
- Slips, trips and falls in lobbies, stairwells and corridors.
- Water damage from shared toilets, kitchens and plant rooms.
- Lift breakdowns affecting access to upper-floor tenants.
- Fires in car parks or bin stores spreading to the main building.
- Disputes around responsibility for maintenance and cleaning regimes.
Tenants, Visitors & Contractors
- Injury to visitors in reception areas or external pathways.
- Damage caused by contractors working on common services.
- Tenants altering their space without landlord consent.
- Changes in occupancy mix (e.g. more footfall, longer opening hours).
- Co-working, serviced offices and licensees using shared space.
Leases, Obligations & Loss of Rent
Your policy should follow the structure of your leases and service charge provisions – not fight against them.
Understanding Your Lease Wording
- Who is responsible for insuring the building and common parts.
- Which costs can be recovered via the service charge schedule.
- Whether tenants contribute to terrorism or engineering cover.
- How long rent continues if the building is unusable after a loss.
- Whether rent-free periods or incentives are insured as part of the risk.
Setting the Right Loss of Rent Period
- Realistic time to rebuild or repair an office block after a major loss.
- Time to obtain planning, consents and specialist materials.
- Potential delays linked to listed features or city-centre locations.
- Tenant re-occupation, refit and recommissioning timescales.
- Options for 12, 24, 36 or more months’ loss of rent cover.
Who Is Multi-Tenant Office Building Insurance For?
Tailored cover for different ownership and management structures.
Property Owners & Investors
- Private landlords owning a single multi-let office block.
- Property companies and portfolios with several office buildings.
- Pension funds and investment vehicles holding office assets.
- Family offices and high-net-worth individuals with commercial property.
- Owners of mixed-use buildings with office, retail or leisure at ground floor.
Managing Agents & Asset Managers
- Managing agents arranging insurance on behalf of multiple landlords.
- Asset managers seeking consistency across a portfolio of office blocks.
- Service charge schemes needing clear allocation of insurance costs.
- Buildings with facilities management contracts and on-site staff.
- Owners planning refurbishment, re-letting or repositioning of an office block.
“Our office block has a mix of long-term tenants, serviced offices and a café on the ground floor. Insure24 helped structure the cover so everything – and everyone – was correctly insured under one programme.”
Commercial Property LandlordPROTECT YOUR ASSET, YOUR TENANTS & YOUR RENTAL INCOME
- The physical structure and value of your office building.
- Your liability to tenants, visitors and the general public.
- Your rental income stream, even after a major insured loss.
- Your obligations under leases, funding agreements and covenants.
- Your long-term investment strategy for the property or portfolio.
FREQUENTLY ASKED QUESTIONS
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What is multi-tenant office building insurance?
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Do I insure each tenant separately or the whole building?
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How do I set the correct building sum insured?
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What loss of rent period should I choose?
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Can I insure terrorism cover for my office block?
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What happens if one or more units are unoccupied?
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Are lifts and boilers automatically covered?
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Can the policy include my managing agent’s interest?
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How often should I review my office block insurance?
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How do I get a quote for a multi-tenant office building?

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