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INSURANCE FOR SAAS & CLOUD SOFTWARE COMPANIES
Protecting Subscription Software Businesses from Legal, Cyber & Operational Risk
As a SaaS provider, your platform is always-on and mission-critical for your customers. If your service goes down, data is lost, an integration fails or a security incident occurs, you may face claims for financial loss, breach of contract, data protection failures and reputational damage.
SaaS Company Insurance from Insure24 combines technology Professional Indemnity, Cyber Liability and key business covers tailored for subscription-based and cloud-hosted software businesses of all sizes.
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What Does SaaS Company Insurance Include?
Core covers for hosted software, APIs, platforms and subscription services.
- Technology Professional Indemnity (Tech PI / E&O)
- Cyber Liability – data breaches, ransomware & security incidents
- Network security & privacy liability
- Media & Intellectual Property infringement cover
- Business Interruption from cyber events & system failure
- Public Liability – injury or property damage at client premises
- Directors’ & Officers’ / Management Liability (optional)
- Office & equipment, including laptops and servers (where applicable)
Common Risks for SaaS & Cloud Software Providers
Real-world scenarios that can lead to claims, disputes or customer churn.
- Service outages breaching uptime SLAs and contracts
- Bugs, defects or failed releases impacting users
- Data breaches exposing customer or end-user information
- Misconfigurations in cloud infrastructure leading to data loss
- Failed integrations with third-party systems or APIs
- IP disputes around code, branding or content
- Regulatory action following GDPR or privacy breaches
Why SaaS & Software Companies Choose Insure24
- Access to tech-specialist insurers who understand SaaS risk
- Policies aligned with enterprise and VC / investor expectations
- Cover tailored for B2B, B2C and platform / marketplace models
- Ability to meet customer contract & MSA insurance clauses
- Support with choosing appropriate PI & cyber limits
- Scalable cover as you grow across regions and markets
How to Arrange SaaS Company Insurance
- 1. Tell us what your SaaS platform does and who you serve
- 2. Share your revenue, key contracts and service uptime commitments
- 3. Outline your data types, regions and hosting/cloud providers
- 4. Provide any insurance requirements in MSAs or enterprise contracts
- 5. We approach specialist tech & cyber insurers for quotes
- 6. You choose cover limits and options that match your risk profile
SUITABLE FOR A WIDE RANGE OF SAAS MODELS
- B2B SaaS for SMEs and enterprises
- Vertical SaaS (sector-specific platforms)
- API-first and developer platforms
- Data analytics & BI SaaS
- Marketplace & multi-tenant SaaS models
- UK-based or multi-jurisdiction SaaS providers
FREQUENTLY ASKED QUESTIONS
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Do SaaS companies need both PI and Cyber Insurance?
In most cases yes. Tech PI covers failures in your software or service delivery, while Cyber Insurance covers
data breaches, security incidents and related regulatory or notification costs.
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What limits do SaaS businesses typically require?
Limits depend on your contract sizes, sectors and territories. Many SaaS businesses start at £1m–£5m,
but enterprise contracts may require higher limits. We can review your MSAs and suggest appropriate levels.
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Does the policy cover SLAs and uptime guarantees?
Policies can respond to claims for financial loss arising from failures in your service,
subject to wording and exclusions. We will help you understand how your cover responds to SLAs.
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Are US or international customers covered?
Many tech policies can include worldwide cover, including the US, subject to underwriter approval and
contract details. We will confirm options based on your client base and jurisdictions.
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Can we scale limits as the SaaS business grows?
Yes. Cover can be adjusted as you sign larger contracts, move into new territories or take investment.
We can review your insurance programme annually or when key milestones occur.