We provide insurance for soft play centres, adventure play areas, trampoline parks, indoor climbing centres, children's activity centres, and mixed-use family entertainment venues.

Most play centres require between £6-10 million public liability coverage, with larger facilities or those with high-risk activities potentially needing up to £20 million coverage.

Yes, our policies include coverage for birthday parties, group events, and special celebrations hosted at your play centre facility.

Insurance costs vary based on facility size, activities offered, visitor numbers, and risk factors. Small soft play centres typically pay £2,500-£4,000 annually, while larger adventure centres may pay £7,000-£15,000.

Yes, our product liability coverage includes protection against food poisoning claims, allergic reactions, and other food-related incidents if your play centre serves food and beverages.

Yes, we provide specialized coverage for trampoline parks and bounce activities, including trampoline equipment failure, collision injuries, and instructor liability.

Our public liability insurance covers injuries caused by play equipment, including equipment failure, maintenance issues, and design defects. We also provide legal defense and compensation payments.

Yes, modern play centres with online booking systems, payment processing, and customer databases need cyber insurance to protect against data breaches, ransomware, and system failures.

Yes, we provide specialized coverage for climbing walls, rope courses, zip lines, and other adventure activities with appropriate liability limits and equipment coverage.

Yes, employers liability insurance is included in our policies, covering work-related injuries to your employees including lifting injuries, slips, falls, and repetitive strain injuries.

Business interruption insurance protects your income when you cannot operate due to covered damage, including lost admission fees, party bookings, and café revenue.

We provide 24/7 claims reporting and aim to process straightforward claims within 5-10 working days. Emergency situations receive immediate attention and support.

Our policies cover all age groups, but we require appropriate age-segregated areas and equipment to ensure safety and compliance with industry standards.

Yes, we can extend coverage to include outdoor play areas, playgrounds, and external facilities as part of your comprehensive play centre policy.

We need details about your facility size, activities offered, visitor numbers, staff count, safety measures, and any previous claims history to provide an accurate quote.

Yes, we work with specialist insurers who understand play centre risks and can often provide coverage even with previous claims, though premiums may be higher.

Yes, we offer multi-policy discounts when you combine different types of coverage, plus additional discounts for excellent safety records and security measures.

Location impacts premiums based on local crime rates, flood risks, proximity to emergency services, and regional claim frequencies. Urban areas may have higher premiums than rural locations.

Common exclusions include intentional acts, criminal activity, wear and tear, gradual deterioration, and incidents outside normal operating hours unless specifically covered.

Yes, we offer risk management advice, safety consultations, and access to industry best practices to help reduce your risk exposure and insurance costs.

We recommend annual policy reviews to ensure coverage keeps pace with business growth, new activities, equipment changes, and evolving industry risks.

Franchise operations may have specific insurance requirements from the franchisor. We can work with franchise guidelines to ensure compliance while providing comprehensive coverage.

We provide 24/7 emergency claims support, rapid response for urgent situations, emergency repair authorization, and access to specialist play centre restoration contractors.

Yes, we can provide temporary coverage extensions for special events, fundraisers, corporate functions, and seasonal activities that fall outside normal operations.

Yes, we can extend coverage to include mobile play equipment, inflatable structures, and equipment used for off-site events and parties.

Soft play centre insurance typically costs between £2,500-£6,000 annually for small to medium facilities. Costs vary based on size, visitor numbers, activities offered, and claims history. Large adventure centres may pay £8,000-£15,000 annually.

Planning permission insurance isn't typically required, but legal expenses insurance can help with planning disputes. We recommend ensuring your premises comply with planning conditions to avoid potential issues.

Yes, business insurance premiums including play centre insurance are generally tax-deductible as a legitimate business expense. Consult your accountant for specific advice on your situation.

If a claim is denied, you can appeal the decision, request a review, or contact the Financial Ombudsman Service. We provide claims advocacy to help resolve disputes and ensure fair treatment.

Yes, we can arrange coverage for play centres with poor credit history, though premiums may be higher. We work with specialist insurers who consider each case individually rather than relying solely on credit scores.

While not a specific policy type, public liability insurance covers noise-related complaints and potential legal action from neighbors. Business interruption insurance can cover losses if noise restrictions affect operations.

Mobile play centres need public liability, equipment insurance, goods in transit cover, and commercial vehicle insurance. Coverage extends to temporary venues, equipment transport, and setup/breakdown activities.

Most insurers offer both options. Annual payments typically receive discounts of 5-10%, while monthly payments may incur interest charges. We can arrange flexible payment terms to suit your cash flow.

Outdoor play areas can usually be included in your main policy, but may require additional coverage for weather exposure, vandalism, and different safety standards. We assess each outdoor facility individually.

Play centre insurance focuses on recreational activities and visitor liability, while nursery insurance emphasizes childcare responsibilities, educational activities, and regulatory compliance. Some facilities need both types of coverage.

Standard policies typically exclude pandemic-related closures. However, some insurers now offer pandemic coverage as an optional extension. We can advise on available options and costs.

Terrorism insurance is optional but recommended for larger facilities or those in high-risk areas. Pool Re provides government-backed terrorism coverage that can be added to commercial policies.

Contents insurance covers staff uniforms, equipment, and personal protective equipment. We can include replacement costs for specialized safety equipment and branded clothing in your policy.

Yes, we provide free, no-obligation quotes for play centre insurance. Our quotes include detailed coverage explanations and recommendations tailored to your specific facility and risks.

Simple cases can be quoted and bound within 24-48 hours. Complex facilities or those with previous claims may take 5-10 working days for full underwriting and approval.

Insurance policies cannot be transferred between owners. New owners must arrange fresh coverage, though we can often provide continuity by arranging new policies to start when ownership transfers.

Vending machines require contents insurance for the machines themselves, stock insurance for products, and public liability for customer injuries. Product liability covers food safety issues from vended items.

Glass insurance covers accidental breakage of windows, doors, and display cases. This is particularly important for play centres with large viewing windows for parents and glass partitions between areas.

While direct insurance is possible, play centres have complex risks that benefit from broker expertise. We provide specialist knowledge, claims support, and access to markets unavailable to direct purchasers.

Mechanical breakdown covers air conditioning, heating systems, lifts, and specialized play equipment. This includes repair costs, temporary equipment hire, and business interruption from equipment failures.

Car park liability is typically included in public liability insurance, covering customer injuries and vehicle damage on your premises. We can extend coverage for car park lighting, barriers, and security systems.

CCTV systems are covered under contents insurance for theft and damage. Cyber insurance covers data breaches if CCTV footage is compromised. We can include specialized security equipment coverage.

Key person insurance can cover financial losses if critical staff members are unable to work due to illness or injury. This is particularly important for owner-managed play centres.

Minimum requirements include £10 million employers liability (legal requirement) and £6 million public liability. Most landlords and licensing authorities require higher limits, typically £10-20 million public liability.

Environmental liability covers pollution incidents, waste disposal issues, and contamination claims. This is particularly relevant for play centres with food service, cleaning chemicals, or fuel storage.

Criminal convictions don't automatically prevent coverage, but must be declared. We work with specialist insurers who assess each case individually, considering the nature and relevance of convictions.

Professional indemnity insurance can cover IP disputes, while cyber insurance covers digital IP theft. We can arrange specialized IP insurance for play centres with unique concepts or branding.

Educational activities and workshops are typically covered under public liability, but may require professional indemnity insurance if providing instruction. We assess each activity type individually.

Claims can be reported 24/7 by phone or online. We provide immediate guidance, coordinate with loss adjusters, and support you throughout the process to ensure fair and prompt settlements.

Cyber insurance includes social media liability coverage for defamation, privacy breaches, and copyright infringement through your social media activities and customer interactions online.