We provide insurance for all types of freight forwarding operations including international freight forwarders, logistics companies, shipping agents, customs brokers, cargo consolidators, NVOCC operators, and multimodal transport operators.

Yes, professional indemnity insurance is essential for freight forwarders. It covers claims arising from incorrect advice, documentation errors, customs clearance mistakes, route planning errors, and failure to arrange adequate insurance coverage.

Cargo liability insurance protects against liability for loss, damage, or delay to cargo while in your care, custody, or control. This is essential for freight forwarders as you may be held liable for cargo damage even when using third-party carriers.

Freight forwarders insurance costs typically range from £2,000-£15,000 annually depending on your business size, services provided, cargo values, international exposure, and coverage requirements. Specialist services may require higher premiums due to increased risks.

If you handle customs clearance operations, customs bond insurance is essential. This covers ATA Carnet guarantees, customs duty bonds, transit procedure guarantees, and other financial guarantees required for international trade operations.

Cargo damage while in your care would typically be covered under cargo liability insurance. The specific coverage depends on the circumstances, your contractual obligations, and whether the damage occurred due to your negligence or that of your subcontractors.

Warehouse operations can be covered under your freight forwarders policy, including cargo storage, handling operations, and warehouse liability. This covers damage to stored goods, handling accidents, and third-party injuries on your premises.

Yes, cyber insurance is essential for freight forwarders using digital systems, handling electronic documentation, and managing customer data. Cyber attacks can disrupt operations and result in significant data breach costs and business interruption.

Customs clearance errors are covered under professional indemnity insurance. This includes incorrect classification, valuation errors, documentation mistakes, and failure to comply with customs regulations resulting in penalties or delays.

Yes, new freight forwarders can obtain comprehensive insurance coverage. We'll assess your planned services, experience, and risk management procedures to provide appropriate protection from the start of operations.

Dangerous goods handling requires specialist coverage due to increased risks. This includes enhanced liability limits, environmental pollution coverage, and compliance with ADR, IMDG, and IATA dangerous goods regulations.

Air freight operations can typically be covered under comprehensive freight forwarders policies, but may require specific coverage for airline liability, cargo handling at airports, and compliance with aviation security regulations.

Documentation errors are covered under professional indemnity insurance. This includes incorrect bills of lading, shipping instructions, customs documents, and certificates of origin that result in delays, penalties, or cargo rejection.

Yes, project cargo forwarding requires specialist coverage due to high values and complex logistics. This includes enhanced liability limits, specialist equipment coverage, and protection for oversized and heavy lift operations.

IT system failures are covered under cyber liability and business interruption insurance. This includes loss of electronic data, system downtime, alternative processing costs, and lost income from operational disruption.

Sea freight operations can be covered under comprehensive freight forwarders policies, but may require specific coverage for port operations, container handling, and compliance with maritime regulations and port authority requirements.

Temperature-controlled cargo requires specialist coverage under cargo liability insurance. This includes refrigerated container failures, temperature excursions, and spoilage of perishable goods during transport and storage.

Cross-border trucking operations require international motor insurance, goods in transit coverage, and potentially CMR liability insurance for European operations. We can arrange comprehensive coverage for road freight operations.

Consolidation services require cargo liability insurance covering multiple consignments, professional indemnity for consolidation decisions, and potentially enhanced limits due to increased cargo values and complexity.

Directors and officers insurance is important for incorporated freight forwarding companies, protecting directors from personal liability for management decisions, regulatory investigations, and potential insolvency situations.

Supply chain disruption can be covered under business interruption insurance and potentially contingent business interruption for key supplier failures. This compensates for lost income and additional costs from operational disruption.

E-commerce logistics requires specialist coverage including last-mile delivery liability, returns handling, and potentially enhanced cyber coverage for online platforms and customer data protection.

Freight payment and collection services require professional indemnity coverage for financial handling, potentially fidelity insurance for employee dishonesty, and errors and omissions coverage for payment processing mistakes.

Pollution liability insurance may be required if you handle hazardous materials, chemicals, or other potentially polluting cargo. This covers cleanup costs, third-party claims, and regulatory fines from environmental incidents.

Trade finance services require professional indemnity coverage for documentary credit handling, potentially fidelity insurance, and errors and omissions coverage for letter of credit processing and trade documentation.

Multimodal transport operations require comprehensive coverage including cargo liability for all transport modes, professional indemnity for transport planning, and potentially enhanced limits due to increased complexity and exposure.

Contract breaches may be covered under professional indemnity insurance depending on the circumstances. This includes failure to meet delivery deadlines, incorrect routing, and breach of service level agreements with customers.

Warehousing operations can typically be covered under comprehensive freight forwarders policies, but may require enhanced coverage for storage liability, bailee coverage, and potentially separate property insurance for warehouse facilities.

NVOCC (Non-Vessel Operating Common Carrier) operations require specialist coverage including cargo liability as a carrier, professional indemnity for shipping services, and potentially enhanced limits due to carrier liability exposure.

Previous claims don't automatically prevent coverage, but they may affect premiums and terms. We work with insurers who understand that some freight claims are unavoidable and focus on your current risk management practices.

Freight forwarder insurance costs in the UK typically range from £2,000-£15,000 annually depending on your business size, cargo values, international exposure, and coverage requirements. Small independent forwarders may pay around £2,000, while large international logistics companies with high cargo values may pay £15,000 or more.

To start a freight forwarding business, you need professional indemnity insurance (minimum £250,000), cargo liability insurance, public liability insurance (minimum £2 million), employers liability if hiring staff, and customs bond insurance if handling clearance operations. Many require BIFA membership insurance levels.

While not legally mandatory, professional indemnity insurance is essential for freight forwarders and often required by BIFA membership, customer contracts, and industry standards. It covers advice errors, documentation mistakes, and customs clearance failures.

Documentation errors are covered under professional indemnity insurance for freight forwarders. This includes incorrect bills of lading, shipping instructions, customs documents, commercial invoices, and certificates of origin that result in delays, penalties, or cargo rejection.

Yes, cargo liability insurance is essential for freight forwarders as you may be held liable for cargo damage, loss, or delay even when using third-party carriers. This covers physical damage, theft, contamination, and temperature-controlled cargo failures.

International freight forwarders need enhanced coverage including professional indemnity for cross-border operations, cargo liability for international transit, customs bond insurance, cyber liability for global systems, and potentially marine cargo insurance for ocean freight.

Yes, dangerous goods handling requires specialist insurance with enhanced liability limits, environmental pollution coverage, and compliance with ADR, IMDG, and IATA regulations. This includes hazmat training requirements and emergency response procedures.

Customs operations require customs bond insurance covering ATA Carnet guarantees, duty and VAT bonds, transit guarantees, and temporary admission bonds. Professional indemnity covers clearance errors, classification mistakes, and regulatory compliance failures.

NVOCC (Non-Vessel Operating Common Carrier) operators need enhanced cargo liability insurance as they act as carriers, professional indemnity for shipping services, and potentially marine liability coverage with higher limits due to carrier responsibility.

Air freight forwarders need professional indemnity for air cargo operations, cargo liability for airport handling, public liability for airline relationships, and potentially aviation-specific coverage for dangerous goods and security compliance.

Yes, cyber insurance is essential for freight forwarders using digital systems, EDI communications, and handling sensitive shipping data. Cyber attacks can disrupt global supply chains and result in significant business interruption and data breach costs.

Warehouse operations require cargo liability for stored goods, public liability for handling accidents, property insurance for facilities, and potentially bailee coverage for customer goods. Enhanced coverage may be needed for bonded warehouse operations.

Freight forwarders handling ocean freight may need marine cargo insurance in addition to cargo liability. This covers perils of the sea, general average contributions, and marine-specific risks not covered under standard cargo liability policies.

Project cargo forwarders need enhanced cargo liability with higher limits, specialist equipment coverage for oversized loads, professional indemnity for complex logistics planning, and potentially marine cargo insurance for high-value shipments.

Yes, small freight forwarders can obtain affordable insurance through tailored policies, lower liability limits for startup operations, and potentially group schemes through industry associations like BIFA. Costs typically start from £2,000 annually.

Temperature-controlled operations require specialist cargo liability covering refrigerated failures, temperature excursions, spoilage of perishable goods, and potentially enhanced limits for pharmaceutical and food shipments requiring strict temperature control.

Employment practices liability insurance is important for freight forwarders, covering wrongful dismissal claims, discrimination allegations, harassment claims, wage disputes, and whistleblowing protection in the logistics workplace.

IT system failures are covered under cyber liability and business interruption insurance. This includes loss of shipping data, system downtime, alternative processing costs, and lost income from operational disruption affecting global logistics operations.

Post-Brexit freight forwarding requires enhanced customs clearance coverage, additional documentation insurance, potential delays coverage, and compliance with new UK-EU trade procedures. Professional indemnity covers Brexit-related regulatory changes.

Multimodal transport operators need comprehensive cargo liability covering all transport modes (road, rail, sea, air), professional indemnity for transport planning, and potentially enhanced limits due to increased complexity and extended liability exposure.

Directors and officers insurance is important for incorporated freight forwarding companies, protecting directors from personal liability for management decisions, regulatory investigations, employment disputes, and potential insolvency situations affecting operations.

Freight payment services require professional indemnity for financial handling, potentially fidelity insurance for employee dishonesty, errors and omissions coverage for payment processing, and cyber liability for electronic payment systems.

Supply chain disruption can be covered under business interruption insurance and contingent business interruption for key supplier failures. This compensates for lost forwarding income and additional costs from operational disruption.

E-commerce logistics requires specialist coverage including last-mile delivery liability, returns handling coverage, parcel sorting operations, and enhanced cyber coverage for online platforms and customer data protection in digital commerce.

Pollution liability insurance may be required for freight forwarders handling hazardous materials, chemicals, or potentially polluting cargo. This covers cleanup costs, third-party environmental claims, and regulatory fines from pollution incidents.

Cross-border trucking requires international motor insurance, goods in transit coverage, CMR liability insurance for European operations, and potentially enhanced coverage for customs delays and border security requirements.

Yes, new freight forwarding businesses can obtain immediate insurance coverage. We assess your planned services, experience, and risk management procedures to provide appropriate protection from day one of operations with policies that grow with your business.

Consolidation services require cargo liability covering multiple consignments, professional indemnity for consolidation decisions, enhanced limits due to increased cargo values, and potentially separate coverage for LCL (Less than Container Load) operations.

Key person insurance is valuable for freight forwarding companies dependent on key managers, operations directors, or customs specialists. This covers lost income and recruitment costs if key personnel are unable to work due to illness or injury.

Trade finance services require professional indemnity for documentary credit handling, potentially fidelity insurance for financial transactions, and errors and omissions coverage for letter of credit processing and trade documentation services.

Pandemic coverage varies by insurer but may include business interruption for quarantine periods, additional operational costs, supply chain disruption coverage, and potentially communicable disease liability. Post-COVID policies may have specific exclusions.

Pharmaceutical logistics requires enhanced cargo liability for temperature-controlled drugs, GDP (Good Distribution Practice) compliance coverage, professional indemnity for pharmaceutical handling, and potentially product recall insurance for contaminated shipments.

Freight forwarding franchises must meet franchisor insurance requirements, typically including minimum liability limits, specific coverage types, and naming the franchisor as additional insured. Professional indemnity may be required for brand protection.

Contract breaches may be covered under professional indemnity insurance depending on circumstances. This includes failure to meet delivery deadlines, incorrect routing, breach of service level agreements, and contractual disputes with customers.

Automotive logistics requires specialist coverage for vehicle transport, potentially enhanced cargo liability for high-value vehicles, professional indemnity for automotive supply chain management, and coverage for vehicle damage during handling.