Customer Injury & Slip / Trip Liability Insurance for Florists

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Protect your florist business against customer injury claims, slips, trips and accidents occurring in or around your premises.

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We compare quotes from leading insurers

  • Allianz
  • Aviva
  • QBE
  • RSA
  • Zurich
  • NIG

CUSTOMER INJURY & PUBLIC LIABILITY COVER FOR FLORISTS

Why Customer Injury Cover Is Essential for Florists

Florist shops are busy, customer-facing environments. Water from flower buckets, trailing cables, uneven flooring, crowded displays and wet entrances can all increase the risk of slips, trips and accidental injuries.

If a customer is injured on your premises, you may be held legally responsible. Customer Injury & Public Liability Insurance protects your florist business against compensation claims, legal costs and associated expenses.

Common Customer Injury Risks in Florist Shops

Even well-managed florist premises can experience accidents, particularly during busy trading periods.


  • Slips on wet floors near flower displays
  • Trips over cables, boxes or uneven flooring
  • Injuries caused by falling items or displays
  • Accidents near entrances during wet weather
  • Claims from elderly or vulnerable customers
  • Incidents during peak trading periods
  • Legal claims for negligence or duty of care

Why Choose Insure24 for Florist Public Liability Insurance?


  • Experience with florist public liability risks
  • Cover tailored to customer-facing premises
  • Advice on appropriate liability limits
  • Access to leading UK retail insurers
  • Support with claims and incident reporting

FREQUENTLY ASKED QUESTIONS

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Does this cover customer slips and trips?

Yes. Public liability insurance covers customer injury claims arising from slips and trips.

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Is this insurance legally required?

Public liability is not legally required but is considered essential for customer-facing businesses.

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Are legal defence costs included?

Yes. Legal defence costs are usually included within public liability cover.

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Is this included in combined florist insurance?

Yes. Customer injury cover is usually included within combined florist policies.

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What level of cover should florists choose?

Many florists choose £2m–£5m public liability cover depending on footfall and risk exposure.

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