• Patient Data Breach Response - Comprehensive support for breaches involving patient records, including forensic investigation, notification, and credit monitoring services.
• GDPR and ICO Compliance - Coverage for regulatory fines, legal defence costs, and compliance support following data protection violations.
• Medical Device Security - Protection against cyber attacks targeting connected medical equipment, diagnostic systems, and patient monitoring devices.
• Business Interruption - Financial protection when cyber incidents disrupt patient care, appointment systems, or clinical operations.
• Ransomware Recovery - Support for ransom negotiation, data recovery, and system restoration following ransomware attacks on healthcare systems.
• Third-Party Liability - Coverage for claims from patients or partner organisations affected by your data breach or system failure.

• Patient record theft and medical identity fraud
• Ransomware attacks on hospital systems and GP surgeries
• Phishing attacks targeting healthcare staff
• Medical device vulnerabilities and IoT security risks
• Insider threats and employee data access abuse
• Third-party vendor breaches affecting patient data
• Appointment system and EHR system disruption
• GDPR violations and ICO enforcement action

• Patient record system protection
• Appointment and prescription system security
• NHS data sharing compliance
• Practice management software protection
• Staff email and communication security

• Electronic health record system protection
• Medical imaging and diagnostic system security
• Connected medical device protection
• Laboratory information system security
• Patient billing and insurance system protection

Healthcare providers are prime targets for ransomware attacks because disruption to patient care creates urgent pressure to pay ransoms. Attacks can encrypt patient records, disable medical devices, and halt critical operations.

• Patient record encryption and inaccessibility
• Medical device and equipment shutdown
• Appointment cancellations and care delays
• Emergency department diversions

Connected medical devices, from infusion pumps to MRI machines, can be vulnerable to cyber attacks. Compromised devices pose direct risks to patient safety and can serve as entry points to broader healthcare networks.

• Device malfunction or manipulation
• Patient safety risks
• Network infiltration via IoT devices
• Diagnostic equipment compromise

• ICO fines: Up to £17.5 million or 4% of turnover
• Forensic investigation: £10,000 - £100,000
• Patient notification: £50 - £200 per affected patient
• Credit monitoring services: £20 - £50 per patient annually
• Legal defence and regulatory response: £25,000 - £250,000
• System restoration and recovery: £50,000 - £500,000

• Lawful basis for processing patient data
• Patient consent and information rights
• Data protection impact assessments
• Breach notification within 72 hours
• Data processor agreements with suppliers
• Privacy by design in healthcare systems

Situation: A GP surgery with 8,000 registered patients was hit by ransomware that encrypted their patient record system, making appointments and prescriptions inaccessible.

Impact: The practice faced appointment cancellations, prescription delays, and potential patient safety risks. Recovery costs exceeded £75,000.

Resolution: Cyber insurance covered forensic investigation, ransom negotiation, system restoration, and business interruption losses. The practice resumed normal operations within 72 hours with minimal patient impact.

Situation: A private hospital's finance department fell victim to a sophisticated phishing attack, resulting in unauthorised access to patient billing information for 2,000 patients.

Impact: The breach required extensive forensic investigation, patient notification, and regulatory reporting. Total costs exceeded £180,000.

Resolution: Cyber insurance covered investigation costs, notification expenses, call centre setup for patient inquiries, and public relations support to maintain patient confidence.

• Encrypt patient data at rest and in transit
• Implement multi-factor authentication for all systems
• Maintain regular automated backups of patient records
• Deploy endpoint protection on all devices
• Segment networks to isolate medical devices
• Keep all systems and software patched and updated
• Monitor network activity for suspicious behaviour
• Implement secure remote access for staff

Ideal for: GP surgeries, dental practices, small clinics with up to 10,000 patient records

• Data breach response (up to £250,000)
• Cyber liability (up to £500,000)
• Business interruption (up to £100,000)
• Ransomware coverage (up to £100,000)
• Regulatory defence and fines (up to £100,000)
• 24/7 incident response hotline

Ideal for: Hospital groups, large care home chains, healthcare organisations with 50,000+ patient records

• Data breach response (up to £2,000,000)
• Cyber liability (up to £10,000,000)
• Business interruption (up to £2,000,000)
• Ransomware coverage (up to £2,000,000)
• Regulatory defence and fines (up to £2,000,000)
• Dedicated cyber risk consultant
• Continuous threat monitoring
• Crisis management and PR support