Pilot Scale Manufacturing Insurance: What It Covers, Who Needs It, and How to Get the Right Policy
Pilot scale manufacturing sits in the awkward middle ground between R&D and full production. You’re no longer “just testing” in a la…
Wearable medical devices are one of the fastest-moving parts of health tech. From continuous glucose monitors and cardiac patches to smart inhalers, connected hearing aids, and rehab wearables, the market is growing—but so are the risks.
If you design, assemble, manufacture, or distribute wearable medical devices in the UK, insurance isn’t just a “nice to have”. It’s a key part of winning contracts, meeting regulatory expectations, protecting cashflow, and keeping the business alive when something goes wrong.
This guide breaks down the main insurance covers wearable medical device producers typically need, the risks insurers will look at, and practical ways to reduce premiums without cutting corners.
A wearable medical device is typically a product intended for medical purposes (diagnosis, monitoring, treatment, or alleviation of disease or injury) that is worn on the body. Examples include:
Continuous glucose monitoring (CGM) systems
ECG patches and cardiac monitors
Smartwatches with medical-grade monitoring features
Smart inhalers and adherence trackers
Wearable blood pressure monitors
Hearing aids and connected audiology devices
Sleep apnoea monitoring wearables
Rehabilitation wearables (motion tracking, biofeedback)
Remote patient monitoring (RPM) kits with wearable components
Wearables often combine hardware, firmware, software, apps, cloud services, and data processing. That “stack” creates a wider risk profile than traditional medical devices.
Wearable medical devices sit at the intersection of:
Product liability (physical injury or property damage)
Professional liability (design errors, advice, specification failures)
Cyber and data risk (patient data, cloud systems, connected devices)
Regulatory risk (UKCA marking, MDR alignment, post-market surveillance)
Supply chain risk (components, batteries, sensors, contract manufacturers)
Even a small issue—like a battery overheating, a sensor drifting out of tolerance, or a firmware update causing incorrect readings—can trigger:
Patient harm allegations
Product recall costs
Contract disputes
Regulatory investigations
Reputation damage
Class-action style claims (especially if selling internationally)
Insurance won’t prevent problems, but it can stop one incident from becoming a business-ending event.
What it covers: Claims from third parties for injury or property damage caused by your product.
For wearable medical devices, product liability claims can arise from:
Incorrect readings leading to delayed treatment
Skin burns or irritation from adhesives or device heat
Battery failure (thermal runaway, swelling, fire)
Electrical faults or charging issues
Mechanical failure (straps, housings, sharp edges)
Allergic reactions to materials
What to look for in the policy:
Adequate limit of indemnity (often £2m–£10m+ depending on contracts)
Worldwide cover if exporting
USA/Canada exposure clarity (often higher risk and higher premium)
Inclusion of “failure to warn” and “misuse” allegations
Clear definition of “product” including accessories, consumables, and packaging
Product recall / product guarantee extensions:
Wearables are high-risk for recall events because they’re deployed at scale and updated frequently. Recall cover can help with:
Customer notification and logistics
Shipping and disposal
Replacement costs
PR and crisis management
Regulatory liaison support (depending on insurer)
Not all product liability policies include recall automatically—often it’s an add-on.
What it covers: Claims alleging your professional services caused financial loss or harm—typically design, specification, testing, or advice failures.
Wearable manufacturers often need PI because they:
Provide device performance claims
Offer implementation guidance to clinics
Provide training, onboarding, or clinical workflow advice
Produce software and algorithms that influence clinical decisions
PI is especially relevant if your wearable includes:
Decision-support features
Alerts and thresholds
AI/ML components
Clinical dashboards
Key policy considerations:
Cover for “technology services” and “software as a medical device” (SaMD)
Retroactive date (covers past work)
Contractual liability (some contracts push risk onto you)
Worldwide jurisdiction and defence costs
Wearables are connected devices. That means cyber risk is not theoretical.
What cyber insurance can cover:
Data breach response (forensics, notification, credit monitoring)
Regulatory investigations and fines (where insurable)
Ransomware and business interruption
Third-party claims (patients, partners, hospitals)
Media liability (website/app content)
Why it matters for wearables:
Patient data is sensitive and regulated
Devices can be attacked via Bluetooth, Wi-Fi, APIs, or mobile apps
Cloud outages can disrupt monitoring
Firmware updates can introduce vulnerabilities
Insurers will often ask about:
MFA and access controls
Encryption (at rest and in transit)
Vulnerability management and patching
Incident response plan
Supplier security (cloud providers, dev partners)
If you employ staff in the UK, Employers’ Liability is typically required by law.
Manufacturing environments can include:
Soldering and electronics assembly risks
Chemical exposure (cleaning agents, adhesives)
Repetitive strain injuries
Manual handling
Machinery hazards
EL protects you if an employee claims illness or injury due to their work.
Public liability covers injury or property damage to third parties arising from your premises or operations (not the product itself).
Examples:
A visitor slips in your facility
Damage occurs during on-site installation or training
Trade show incidents
Many businesses bundle public and product liability, but it’s worth checking the split and definitions.
Wearable device production often involves high-value equipment and stock:
Test rigs, calibration tools, microscopes
Pick-and-place machines (if in-house)
Clean benches, ESD equipment
Finished goods inventory
Components (sensors, chips, batteries)
Property insurance can cover:
Fire, flood, theft, malicious damage
Stock and materials
Equipment breakdown (often an add-on)
If you rely on specialist machinery, consider Machinery Breakdown and Business Interruption to protect cashflow during downtime.
BI covers loss of gross profit and ongoing costs if an insured event disrupts operations.
For wearable manufacturers, BI triggers might include:
Fire in the assembly area
Flood damaging test equipment
Supplier disruption (sometimes covered via extensions)
Cyber incident causing downtime (if included under cyber)
BI is especially important if you have:
Tight delivery schedules
Penalty clauses in contracts
Single-site operations
D&O protects directors and senior managers against claims alleging wrongful acts in management.
Wearable medical device businesses may face D&O exposures from:
Investor disputes
Regulatory allegations
Misrepresentation claims
Employment disputes at board level
If you’re raising capital, selling internationally, or operating in a heavily regulated environment, D&O is worth considering.
Legal expenses cover can help with:
Contract disputes with suppliers or customers
Employment tribunals
Tax investigations (policy dependent)
For manufacturers working with contract manufacturers, distributors, and healthcare providers, contract disputes are common—and expensive.
If you ship devices or components, you may need cover for:
Loss or damage in transit
International shipments
Temperature-sensitive or fragile items
Relying solely on courier liability is risky—limits are often low and exclusions are common.
Insurers typically underwrite wearable medical device businesses by looking at where failures can happen across the product lifecycle.
Sensor accuracy and drift
Battery design and charging safety
Material selection (skin contact, allergens)
Human factors and usability
Environmental performance (sweat, water ingress, heat)
Component variability and counterfeit parts
ESD damage to electronics
Calibration errors
Poor traceability (batch/serial tracking)
Inadequate incoming inspection
Firmware update failures
App compatibility issues
Algorithm changes affecting outputs
Cloud dependency and outages
UKCA marking and technical documentation
Post-market surveillance
Vigilance reporting and corrective actions
Supplier qualification and audits
Off-label use
Misinterpretation of data by users
Inadequate instructions or training
Third-party accessories and integrations
To get competitive terms, be ready to explain your controls clearly. Typical questions include:
What devices do you manufacture and what are they used for?
Are they implantable or non-implantable? (Wearables are usually non-implantable, but still high risk.)
Where are devices sold (UK only, EU, worldwide, USA/Canada)?
Annual turnover, projected growth, and unit volumes
Claims history (even if none, say “none”)
Quality management system (e.g., ISO 13485)
Testing and validation approach
Supplier management and component traceability
Complaint handling and post-market surveillance
Cyber security controls and data handling
Practical tip: Create a one-page “insurance underwriting pack” summarising your product, compliance, and controls. It speeds up quotes and reduces back-and-forth.
Insurers price uncertainty. Your job is to reduce it.
Document your QMS (ISO 13485 or equivalent) and show evidence of audits
Strengthen traceability (serial numbers, batch records, supplier certificates)
Improve testing evidence (environmental, electrical, biocompatibility where relevant)
Have a recall plan (who does what, how you contact customers, how you isolate batches)
Tighten contracts (limit liability, define intended use, avoid open-ended warranties)
Cyber hygiene (MFA, encryption, patching, incident response plan)
Clear IFU and warnings (reduce “failure to warn” claims)
Assuming product liability includes recall (often it doesn’t)
Not declaring software/AI features (can invalidate cover)
No worldwide cover when exporting
Low limits that don’t match contract requirements
Exclusions for USA/Canada exposure
Gaps between PI and product liability (especially for software-driven harm)
Every business is different, but a common baseline for a UK wearable medical device manufacturer might include:
Product & Public Liability: £5m–£10m
Professional Indemnity / Tech E&O: £1m–£5m
Cyber: £250k–£2m (depending on data volume and dependency)
Employers’ Liability: £10m (common UK standard)
Property & Stock: based on declared values
Business Interruption: 12–24 months indemnity period
D&O: £1m–£5m (depending on funding and board exposure)
Your contract requirements may push these higher.
Often, yes. Even if you manufacture to someone else’s design, claims can still name you. Contracts may also require you to carry product liability and name the brand owner as an additional insured.
Component manufacturers can still face product liability claims, especially if a component failure contributes to injury. You may also need product recall cover depending on how components are integrated.
Not usually. PI covers professional services errors (design/specification/advice). Product defects causing injury are typically under product liability. Many wearable businesses need both.
If your device connects to an app, cloud service, or stores patient data, cyber risk is a core exposure. Cyber insurance can cover both response costs and business interruption.
USA exposure often increases premiums and may require higher limits, different wording, and stricter underwriting. You’ll need to declare it clearly.
Some policies (cyber, D&O, legal expenses) may provide support for investigations and defence costs, depending on wording and what’s legally insurable.
Requirements vary by contract, but £5m–£10m public/product liability is common. Some contracts also require PI and cyber.
Wearable medical device manufacturing is exciting—but it’s also high-stakes. The right insurance programme protects your balance sheet, supports compliance, and helps you win larger contracts with confidence.
If you want, tell me:
What type of wearable you produce (e.g., CGM, cardiac patch, smart inhaler)
Where you sell (UK only or worldwide)
Whether you handle patient data
…and I can suggest a tighter “recommended cover checklist” and the key underwriting points to highlight for better pricing.
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