Pilot Scale Manufacturing Insurance: What It Covers, Who Needs It, and How to Get the Right Policy
Pilot scale manufacturing sits in the awkward middle ground between R&D and full production. You’re no longer “just testing” in a la…
Pharmaceutical manufacturing is not “just manufacturing.” Whether you produce sterile injectables, solid-dose tablets, biologics, APIs, or contract-manufacture for third parties, you operate in a world of strict regulation, complex supply chains, and very high consequence risk.
A single incident—contamination, a temperature excursion, a quality failure, a cyberattack, or a breakdown of critical equipment—can cause major financial loss, regulatory scrutiny, and reputational damage.
This guide explains the main pharmaceutical manufacturing specialisations and the insurance covers that typically matter most. It’s written for UK-based pharma manufacturers (and related life sciences businesses), but many principles apply broadly.
Insurers often assess pharmaceutical manufacturers based on what you make, how you make it, and how tightly controlled the process is. Your specialisation affects:
Your contamination and recall exposure
Your product liability severity
Your regulatory risk profile
Your reliance on specialist machinery and utilities
Your supply chain fragility (single-source materials, cold chain, controlled substances)
Common specialisations include:
API (Active Pharmaceutical Ingredient) manufacturing
Formulation and finished dose manufacturing (tablets, capsules, liquids)
Sterile manufacturing (injectables, ophthalmics)
Biologics and biotech manufacturing
Clinical trial material (CTM) manufacturing
Contract development and manufacturing (CDMO/CMO)
Packaging, labelling, and serialisation
Cold chain and temperature-controlled production/storage
Controlled drugs and high-security operations
Medical device combination products (drug-device)
Each comes with distinct insurance needs.
Pharmaceutical products can cause serious injury if defective, contaminated, incorrectly labelled, or out of specification. Claims may involve:
Bodily injury and long-tail litigation
Class actions (especially in US exposure)
Defence costs and expert evidence
Regulatory investigations and enforcement
Even if you manufacture under contract, liability can still attach to you depending on contracts, jurisdiction, and the nature of the defect.
Recalls are expensive even when no one is harmed. Costs can include:
Notification and logistics
Disposal and rework
Overtime and expedited shipping
Replacement manufacturing
PR and crisis management
For pharma, recalls can be triggered by deviations, stability failures, sterility assurance issues, or serialisation problems.
Cross-contamination, microbial contamination, particulate contamination, and mix-ups are core exposures. Root causes often include:
HVAC failure or poor environmental control
Cleaning validation failures
Operator error
Supplier quality issues
Water system contamination
Temperature excursions
Pharma plants rely on specialist equipment and utilities:
Autoclaves, isolators, lyophilisers, filling lines
Clean steam, purified water/WFI systems
Compressed air and nitrogen
Refrigeration, freezers, cold rooms
Power stability and backup generation
A breakdown can halt production and cause spoilage.
Business interruption can be severe because:
Lead times for equipment parts are long
Validation and requalification take time
Batch release processes create delays
Single-source raw materials are common
Pharma manufacturers are attractive targets. Risks include:
Ransomware halting production and QA systems
Tampering with batch records or lab data
Theft of IP, formulations, and trial data
Supplier compromise (e.g., ERP/LIMS vendors)
In the UK, MHRA expectations (and GMP standards) are strict. Non-compliance can lead to:
Licence suspension
Forced shutdowns
Product seizures
Contract termination
Insurance won’t replace good GMP, but it can protect against certain financial impacts.
Below are the covers most commonly relevant. The “right” package depends on your specialisation, turnover, export markets, and contractual obligations.
What it covers: Third-party injury or property damage arising from your operations and products.
Why it matters: Product liability is often the cornerstone for pharma manufacturers.
Key considerations for pharma:
Territory and jurisdiction (UK/EU only vs worldwide including USA/Canada)
Clinical trials exposure (often needs specialist cover)
Contractual indemnities in CDMO agreements
Completed operations and long-tail claims
Policy wording around “efficacy” vs “safety”
What it covers: Costs of recalling or withdrawing products due to actual or suspected defects.
Why it matters: Recall costs can be huge even without injury.
Look for cover that can include:
Recall logistics and notification
Disposal and replacement
Crisis management and PR
Third-party recall costs where you are contractually liable
Some policies offer contamination cover that responds to accidental contamination events, including certain clean-up and disposal costs.
Why it matters: Pharma is uniquely exposed to contamination and batch loss.
What it covers: Physical loss or damage to buildings, machinery, and stock from insured perils (fire, flood, storm, etc.).
Pharma-specific focus:
High-value machinery and cleanroom fit-out
Stock values (raw materials, WIP, finished goods)
Temperature-controlled stock and stability-sensitive materials
What it covers: Loss of gross profit and increased cost of working after an insured property damage event.
Why it matters: Downtime in pharma is rarely quick to fix.
Important BI points:
Choose an indemnity period that reflects validation and requalification timelines
Consider supplier and customer extensions (contingent BI)
Consider utilities failure and denial of access extensions where available
What it covers: Sudden and accidental breakdown of machinery, often including resulting damage and sometimes BI.
Why it matters: A filling line or chiller failure can stop production and ruin batches.
Common pharma exposures:
Refrigeration plant failure
Autoclave/steriliser breakdown
HVAC and cleanroom environmental control failures
Power quality issues damaging sensitive equipment
What it covers: Loss of stock due to temperature change from breakdown of refrigeration or power failure (depending on wording).
Why it matters: Cold chain materials can be written off quickly.
What it covers: Employee injury or illness arising from work.
Pharma-specific risks:
Exposure to solvents, powders, and potent compounds
Repetitive strain and manual handling
Laboratory hazards
Shift work and fatigue-related incidents
What it covers: Financial loss claims arising from professional services, advice, design, or specification errors.
When it matters in pharma manufacturing:
You provide formulation development, tech transfer, or validation services
You advise clients on process parameters
You provide QP release services (where applicable)
What it covers: Claims against company directors and officers for alleged wrongful acts.
Why it matters: Regulatory scrutiny, investor disputes, and employment claims can all trigger D&O exposures.
What it covers: Incident response, business interruption, ransomware, data breach costs, and third-party liability (depending on policy).
Why it matters: Downtime and data integrity are critical in GMP environments.
What it covers: Loss or damage to goods while being transported.
Why it matters: Pharma shipments can be high value and temperature sensitive.
What it covers: Legal costs for disputes, employment tribunals, and certain contract issues (varies by policy).
API plants may involve solvents, hazardous chemicals, and high fire/explosion potential.
Strong property and business interruption limits
Environmental impairment considerations (where relevant)
Robust employers’ liability due to chemical exposure
Sterile operations are extremely sensitive to contamination and equipment reliability.
Equipment breakdown and utilities dependency are critical
Contamination and recall become higher priority
Consider stock deterioration for temperature-controlled materials
Biologics often require cold chain handling, specialist equipment, and strict controls.
Higher focus on temperature excursion and cold chain
Strong cyber due to IP value
BI indemnity period should reflect long restart times
Contract manufacturing adds contractual exposures.
Review contractual indemnities and required limits
Ensure products liability matches territories of clients
Consider PI/E&O if you provide development services
Packaging errors can trigger recalls even if product is safe.
Product recall is often central
Consider cover for mislabelling and tamper evidence issues
Strong quality controls can help premiums
CTM can involve small batches, high value, and strict timelines.
Goods in transit and temperature excursion cover
PI and specialist liability depending on services
Tight BI planning due to time-sensitive trials
Assuming your client’s insurance covers you (it often doesn’t)
Underinsuring stock, especially WIP and high-value batches
BI indemnity period too short for revalidation and regulatory approvals
Excluding USA/Canada when your products end up there via clients
No cover for temperature excursions or refrigeration breakdown
Cyber policy that doesn’t respond to operational technology downtime
To get accurate terms, expect questions like:
What products do you manufacture (API, finished dose, sterile, biologics)?
Are you GMP certified and inspected (MHRA/other regulators)?
What is your batch traceability and recall plan?
Do you export to the US/Canada or supply US clients?
What is your annual turnover and split by product/service?
What are your maximum batch values and stock values on site?
What critical equipment do you rely on (HVAC, chillers, autoclaves)?
What cyber controls do you have (MFA, backups, segmentation)?
Any past claims, recalls, or regulatory actions?
Insurance is easier and often cheaper when you can demonstrate strong controls.
Maintain robust GMP documentation and deviation management
Validate cleaning and changeover procedures to reduce cross-contamination
Implement preventive maintenance and keep critical spares
Monitor temperature continuously with alarms and audit trails
Segment IT/OT networks and test backups regularly
Run recall simulations and keep supplier quality agreements current
Many pharma manufacturers use a combination of:
Commercial combined (property + BI + liability)
Specialist product recall/contamination cover
Engineering/equipment breakdown
Cyber
PI and D&O where relevant
The best structure depends on whether you’re a single-site manufacturer, multi-site group, or a CDMO with complex contracts.
Pharmaceutical manufacturing specialisations come with unique, high-stakes risks—contamination, recall, equipment breakdown, cyber disruption, and complex liability. The right insurance programme should be tailored to what you manufacture, where your products go, and how your contracts allocate risk.
If you’re unsure where your biggest gaps are, start by mapping your process from raw material intake to batch release and distribution. That simple exercise often reveals the exposures that deserve the most attention.
Do pharma manufacturers need product recall insurance?
Does product liability cover contamination?
Can I get cover for temperature excursions?
How long should my business interruption indemnity period be?
Do CDMOs need professional indemnity?
What if my products are sold in the USA?
Does cyber insurance cover production downtime?
What values should I insure stock and WIP for?
Is employers’ liability mandatory in the UK?
What information do insurers need for a quote?
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