Introduction
Transporting chemicals and hazardous materials is a complex and …
If you run vehicles for a living, you already know one thing: not all “commercial vehicle insurance” is created equal. A business moving palletised freight across the UK faces very different risks to a same-day courier delivering parcels in city centres. That’s why haulage insurance and courier insurance exist as distinct solutions.
In this guide, we’ll break down the key differences in coverage, who each policy is designed for, what insurers look for, and how to avoid the most common (and expensive) gaps.
Haulage insurance is designed for businesses that transport goods—often heavier, higher-value, or bulk loads—typically using HGVs, articulated lorries, rigid trucks, and fleets. It often sits alongside (or includes) specialist covers such as goods in transit, public liability, employers’ liability, and sometimes marine cargo style extensions for international movements.
Common haulage operations include:
General haulage (pallets, FMCG, building materials)
Refrigerated haulage (chilled/frozen goods)
Tankers (liquids, chemicals)
Abnormal loads and plant movement
Container transport (ports and intermodal)
Courier insurance is built for businesses delivering items quickly, frequently, and often in high-traffic areas—using vans, cars, motorcycles, or bicycles (depending on the operation). It’s especially relevant if you’re working for courier networks, gig-economy platforms, or running a local delivery service.
Common courier operations include:
Same-day and multi-drop parcel delivery
Food delivery and takeaway delivery
Pharmacy and medical deliveries
Document and legal courier work
B2B local deliveries
Insurers price and structure these policies based on exposure. The biggest drivers are:
Vehicle type and weight (van vs HGV)
Mileage and routes (motorways vs city centres)
Load type and value (pallets vs parcels; controlled goods)
Stop frequency (multi-drop increases theft and accident risk)
Driver profile (age, experience, claims history)
Security and storage (overnight parking, trackers, immobilisers)
In simple terms:
Haulage tends to involve higher third-party severity (bigger vehicles) and higher cargo values.
Courier tends to involve higher frequency of incidents (more stops, more reversing, more urban driving) and higher theft exposure.
Both haulage and courier insurance start with commercial motor cover:
Third Party Only
Third Party, Fire & Theft
Comprehensive
Where they differ:
Courier policies must explicitly allow carriage of goods for hire and reward and often multi-drop.
Haulage policies must reflect HGV use, sometimes including trailers, swap bodies, and specialist equipment.
Watch-out: If you buy standard van insurance and then do paid deliveries, you may not be covered.
This is where the difference becomes obvious.
Courier GIT typically focuses on:
Parcels, documents, small packages
High stop frequency theft risk
Loading/unloading damage
Haulage GIT often needs:
Higher single-load limits
Palletised freight, bulk goods, machinery
Temperature-controlled goods (if refrigerated)
International transit extensions (if applicable)
Key questions to check:
What is the single item limit?
What is the vehicle limit (max per vehicle)?
Is theft covered if the vehicle is left unattended?
Are there conditions around forced entry, alarms, or secure compounds?
Both courier and haulage businesses can cause third-party property damage or injury away from the vehicle itself.
Examples:
A courier drops a heavy parcel and injures a customer.
A haulage operator damages a client’s loading bay or racking.
PL is often essential if you:
Deliver to commercial premises
Enter customer sites
Use tail lifts, pallet trucks, or handling equipment
If you employ staff (including drivers, warehouse staff, admin), Employers’ Liability is usually a legal requirement in the UK.
Haulage firms often need EL due to:
Multiple drivers
Yard staff and mechanics
Loading operations
Courier businesses may also need EL if they employ drivers (not genuine self-employed subcontractors).
More common in haulage:
Trailer insurance (owned, hired-in, or attached)
Cover for curtains, tail lifts, cranes, Moffett mounts
Plant and equipment used for loading/unloading
Courier operations may need:
Cover for handheld scanners, PDA devices, and delivery equipment
Personal possessions and tools
Both need it, but the requirements differ.
Courier breakdown cover should consider:
Rapid roadside assistance
Replacement vehicle options
Haulage breakdown cover should consider:
HGV recovery complexity
Specialist recovery for articulated vehicles
Load recovery and onward transport
Often overlooked, but valuable:
Motor legal expenses (uninsured losses)
Contract disputes (especially for haulage contracts)
Employment disputes (if you employ staff)
No “hire and reward” use declared
Unattended vehicle theft conditions not met
High-value items excluded (phones, laptops, jewellery)
No cover for food delivery if not specified
Incorrect load description (e.g., “general haulage” but actually carrying hazardous goods)
No cover for international transit when crossing borders
Temperature-control claims denied due to lack of maintenance records
Trailer not declared or wrong basis of cover (owned vs hired)
Pricing varies heavily, but these factors matter most:
Multi-drop volume and postcode areas
Vehicle type (van vs car)
Overnight parking and security
Driver age and experience
Claims history
HGV type and weight
Fleet size and annual mileage
Driver CPC compliance and training
Load type and value
Operating radius (local vs national vs international)
A good broker will help you present the risk properly—especially if you’ve invested in driver training, telematics, trackers, and secure parking.
Choose courier insurance if:
You do multi-drop parcel delivery
You work for courier networks/platforms
You deliver food, documents, or small packages
You operate mainly in towns/cities
Choose haulage insurance if:
You move palletised freight or bulk loads
You operate HGVs or articulated lorries
You carry higher-value or specialist goods
You do long-distance trunking or international work
You may need a hybrid approach if you:
Run a mixed fleet (vans + HGVs)
Do both parcel delivery and pallet freight
Subcontract across different contracts
Van insurance with hire & reward
Goods in transit for parcels and documents
Public liability (deliveries to offices and homes)
Optional: tool/equipment cover for scanners
HGV motor fleet policy
Goods in transit with higher vehicle limits
Trailer cover (owned and hired-in)
Public liability and employers’ liability
Optional: breakdown/recovery and legal expenses
HGV motor policy
GIT including deterioration of stock (subject to conditions)
Temperature-control extensions
Strong maintenance and monitoring requirements
To quote accurately (and avoid delays), expect to provide:
Vehicle details (make/model, weight, security)
Driver details (licences, experience, claims)
Use and radius (local/national/international)
Goods carried (type, max value, any exclusions)
Overnight parking arrangements
Risk management (telematics, trackers, training)
Don’t guess your maximum load value—check invoices and contracts.
Make sure your policy matches your contract terms (some contracts require specific GIT limits).
Confirm whether you need cover for subcontractors or hired-in vehicles.
If you carry high-risk items, ask about specified items and special conditions.
Not usually. Courier insurance is commercial vehicle insurance that specifically includes hire and reward and often multi-drop use.
Typically no. HGV operations are usually rated and insured under haulage or HGV-specific motor policies.
If you carry other people’s goods, it’s strongly recommended. Motor insurance covers the vehicle and third-party liabilities, not the customer’s goods.
You must declare all uses. If you do deliveries for payment, you need hire and reward cover.
No. Road traffic incidents are handled under motor insurance. Public liability is for incidents arising from your business activities away from the vehicle policy.
Often not. Many policies have single-item limits and exclude certain high-theft items unless specifically agreed.
Carriage of own goods means you’re transporting items your business owns (e.g., tools, stock). Hire and reward means you’re paid to transport goods belonging to others.
Haulage insurance and courier insurance might sound similar, but they’re built for different realities. Couriers need cover that reflects high-frequency stops, urban driving, and parcel theft risks. Hauliers need cover that reflects heavy vehicles, higher-severity incidents, and larger cargo values—often with trailers and specialist operations.
If you’re unsure, the safest move is to review your actual day-to-day work: vehicle type, goods carried, routes, and contract requirements. Then structure the policy around that reality—so you’re protected when it matters.
Need a quote or a quick coverage check? Speak to a specialist commercial insurance broker who understands courier and haulage risks and can tailor the cover to your contracts and operating model.
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