Version 1.0 — effective 15 August 2026
This notice supplements the INSURE24 Privacy Policy when you use INSURE24 through ChatGPT or another authorised AI client.
Who provides the service
Insure24 Limited (company number 07805025), registered office 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, is authorised and regulated by the financial conduct authority (FRN 1008511).
Information we receive
We receive the information you choose to provide for an insurance quotation, technical request identifiers, the originating channel, and the tool actions needed to operate and secure the journey. Depending on the product, this can include identity and contact details, travel, vehicle, business, claims, convictions or health-related answers required by insurers.
How we use and share it
We use it to identify the requested insurance product, collect quotation facts, obtain and compare quotes, maintain audit evidence, prevent fraud, meet legal and regulatory duties, and provide support. Relevant information may be shared with insurers, underwriting providers, service providers and regulators as described in our main privacy policy. ChatGPT is operated by OpenAI; information you provide there is also handled under your arrangement with OpenAI.
Automated processing and your choices
The assistant can collect facts and present factual comparisons. It does not bind cover or take payment. Final checks, product documents and payment take place on an authorised INSURE24 channel. You can stop the AI journey and request human support at any point.
Retention and rights
Retention periods and your data-protection rights are set out in our main privacy policy. For access, correction, deletion, restriction or objection requests, contact sales@insure24.co.uk.