Checklist for Landlords & Clients Hiring Property Managers

A comprehensive checklist to ensure your property manager is properly insured, compliant & qualified

We compare quotes from leading insurers

  • Allianz
  • Aviva
  • QBE
  • RSA
  • Zurich
  • NIG

HIRING A PROPERTY MANAGER? HERE’S WHAT YOU MUST CHECK

Whether you are a landlord, freeholder, block company, letting agent or commercial property owner, choosing the right property manager is critical. This checklist outlines **the essential insurance, qualifications, compliance obligations and operational standards** you should check before appointing a managing agent.

Protect Your Building, Tenants & Financial Interests

Appointment letters, management agreements and legislative obligations place significant responsibility on property managers. This checklist helps landlords ensure **the managing agent is fully insured, competent and compliant** from day one.

Insurance Checklist for Hiring a Property Manager

Verify that your chosen managing agent carries the correct insurance to protect you and your property.


  • Professional Indemnity Insurance (PI)
  • Public Liability Insurance
  • Employers’ Liability Insurance (legal requirement if they employ staff)
  • Directors & Officers Insurance (for RTM / RMC boards)
  • Cyber & Data Protection Insurance
  • Property Manager’s Liability / Estate Management Liability
  • Legal Expenses Insurance
  • Buildings & Portfolio Insurance arrangements

Compliance & Operational Checklist


  • Membership of ARMA, IRPM, Propertymark or equivalent
  • Clear accountability & service-level agreements
  • Transparent service charge & client money handling
  • Client Money Protection (CMP) compliance
  • Health & Safety management processes
  • Fire risk and building compliance procedures
  • Regular contractor vetting and accreditation
  • Clear complaints-handling process

“This checklist helped us ensure our appointed property manager had all the right insurance and compliance in place.”

Portfolio Landlord, London

FREQUENTLY ASKED QUESTIONS

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Should landlords insist on Professional Indemnity?

Yes. PI protects against mismanagement, incorrect advice, financial loss and administrative errors.

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Is Public Liability Insurance essential?

Absolutely. It protects landlords if tenants, leaseholders or visitors suffer injury or property damage.

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Should property managers have Cyber Insurance?

Yes. Property managers handle sensitive tenant data and payment systems - cyber cover is now essential.

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What if the managing agent doesn't have the required insurance?

This creates significant financial risk for landlords. It's recommended not to proceed without valid insurance documents.

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Can landlords request evidence of cover annually?

Yes - this is considered best practice. Many landlords request annual insurance certificates as part of their management agreement.

Related Property Management Guides

These are the strongest next pages when a landlord checklist needs to turn practical buying steps into the wider insurance decision rather than staying as isolated advice content.

Readers here often still need to review property management insurance costs, compare liability vs PI vs package cover and property management insurance checklist before deciding how their landlord or management checklist should translate into actual cover structure. Insure24 is an FCA authorised and regulated broker (FRN: 1008511) with access to insurer-panel options including Aviva, Allianz and Zurich where appropriate.

More Property Management Insurance Topics

Checklist pages work best when they connect practical buying steps with the liability, PI, cyber and property-risk pages users need to review before binding cover. These links keep that planning journey focused on the most relevant property-management insurance pages.